ReDBox is Open Source
QCIF is proud to say that the ReDBox and Mint platforms are both Open Source software, making them freely available for anyone to download, install and use. This means that while QCIF manages the development of these platforms, we keep everything as transparent as possible. We rely upon the interaction of our community to prioritise new features and participate in the development and testing of the release cycles. It also means that any development performed for a specific client will be contributed back to the code base to the benefit of all (see Project Services).
The ReDBox and Mint systems are both open-source and you are free to download and install the systems as you please.
Community support is available through:
QCIF Support Agreements
QCIF provides support to institutions and organisations who implement ReDBox or utilises ReDBox Lite through an annual support arrangement. For a small annual fee QCIF will provide:
- Direct support to the client to resolve technical defects
- Access to QCIF's online support system through which to lodge support requests
- An invitation to the annual ReDBox User Group meeting to preview new releases as well as discuss and agree a priority list of ReDBox features and enhancements for future development.
- An invitation to the client's technical staff to a subsequent Technical User Group meeting in which QCIF will guide technical staff in new and future technical procedures. By subscribing to our support agreement your annual fee funds ReDBox support and keeps ReDBox at the forefront of research data management technologies Please email us at [email protected] and we will send through our support agreement for your consideration.
Behind ReDBox development is QCIF Engineering Services, a team of Software Engineering professionals who provide a comprehensive range of software development and integration services to ReDBox clients, QCIF’s member universities, national research institutions, government and industry.
QCIF Engineering Services can provide project services to develop, test and implement ReDBox customisations and integrations according to the requirements of your organisation. We are a process oriented team with significant domain knowledge in research administration, metadata services and data management. Our team has extensive experience in Project Management and Business Analysis. We are experts in multiple software and web development languages and platforms.
QCIF Engineering Services can rapidly scope and cost a client project. We utilise the Agile methodology to deliver project outcomes that meet expectations of quality, time and budget.